termsand conditions

Welcome to the Grouplex.com (the “Site”). The services on this site are offered to you by Grouplex, and its affiliates subject to the following conditions. They are important and contain many legal disclosures that you should read carefully - including terms of sale that apply when you buy something through the Site and other terms that specify permissible uses of the Site. If you visit or shop at Grouplex.com, you accept these conditions. When you use any current or future Grouplex.com service or visit or purchase from any business affiliated with Grouplex.com, whether or not included in the Grouplex.com Site, you will be subject to the guidelines and conditions applicable to such service or business. By using the Grouplex.com Site and the services offered through it, you agree to be bound by these conditions of use and all related policies, conditions, and guidelines as well as our Privacy Policy (published at http://www.Grouplex.com/privacypolicy and incorporated here by reference) and all of these terms will govern your use of the Site and our Services. If you do not agree with any of these conditions of use, please refrain from using the Site.

Last updated August 15, 2011.

I. Terms of Use

Grouplex and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

OUR SERVICES

Grouplex is an online community for people to shop, share and get recommendations from friends and other users for a variety of real estate and home related goods and services (the “Services”) through our website at http://www.grouplex.com (the “Site”). Services also include providing access to information and content as well as transaction related capabilities and services enabled through Grouplex and its affiliates.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Grouplex or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Grouplex, with copyright authorship for this collection by Grouplex, and protected by international copyright laws.

TRADE MARKS

Grouplex trademarks and trade dress may not be used in connection with any product or service that is not Grouplex, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Grouplex. All other trademarks not owned by Grouplex or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Grouplex or its subsidiaries.


LICENSE AND SITE ACCESS

Grouplex grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Grouplex. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product or service listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for commercial or personal benefit: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Grouplex. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Grouplex and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Grouplex name or trademarks without the express written consent of Grouplex. Any unauthorized use terminates the permission or license granted by Grouplex. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Grouplex so long as the link does not portray Grouplex, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Grouplex logo or other proprietary graphic or trademark as part of the link without express written permission.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Grouplex or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

THIRD PARTY CONTENT

Grouplex is a distributor of content supplied by third parties. Grouplex does not act as a publisher of information nor does it control the content of third parties. Any information, perspectives, offers or claims made or suggested by third parties, including information providers, are not those of Grouplex.

For the most part, content offered through Grouplex expresses the opinions and perspectives of the information provider. Grouplex does not endorse nor assume responsibility for this information in any way. Grouplex will not be liable for any loss or damage caused by the use of information obtained through Grouplex. It is the responsibility of the user to evaluate the accuracy, completeness, or usefulness of information, perspectives, offers or claims made or suggested by third parties.

Grouplex provides links to third-party websites which are not maintained by nor endorsed by Grouplex. Access is provided to these third-party websites merely as a resource. All use of third-party websites is done so at the users own risk.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Grouplex reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Grouplex and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Grouplex and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Grouplex or its associates for all claims resulting from content you supply. Grouplex has the right but not the obligation to monitor and edit or remove any activity or content. Grouplex takes no responsibility and assumes no liability for any content posted by you or any third party.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Grouplex and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PRODUCT AND SERVICE DESCRIPTIONS

Grouplex and its associates attempt to be as accurate as possible. However, Grouplex does not warrant that product and service descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product or service offered through Grouplex itself is not as described, your sole remedy is to return it to the Vendor in unused condition. While not responsible for the quality of products or services provided by Vendors on the site, please post reviews and make us aware of any Vendors who are not fulfilling their obligations and or claims as described in the Voucher.


DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY GROUPLEX ON AN "AS IS" AND "AS AVAILABLE" BASIS. GROUPLEX MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GROUPLEX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GROUPLEX DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GROUPLEX ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GROUPLEX WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


APPLICABLE LAW

By visiting Grouplex, you agree that the laws of the province of Ontario, Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Grouplex or its associates.

DISPUTES

Any dispute relating in any way to your visit to Grouplex or to products you purchase through Grouplex shall be submitted to confidential arbitration in Ontario, Canada, except that, to the extent you have in any manner violated or threatened to violate Grouplex intellectual property rights, Grouplex may seek injunctive or other appropriate relief in any provincial or federal court in the province of Ontario, Canada, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the applicable legislation. The arbitrators’ award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Returns policy, posted on this site. These policies also govern your visit to Grouplex. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

II. Terms of Sale

Grouplex offers vouchers that may be purchased from participating third party vendors (“Vendors”) that can be redeemed through the Vendor for goods and services at a discounted rate from their otherwise offered price. All vouchers printed from the Site, associate site, or Affiliate of Grouplex are subject to the following terms and conditions.

Vouchers purchased can be redeemed by users for goods and services provided by the Vendor. While Grouplex sells and facilitates the purchase of all vouchers, the Vendor is the seller of the Voucher and is solely responsible for the redemption of any vouchers purchased and providing any associated products or services.

All pricing is in Canadian dollars.

Users are required to create an account with Grouplex when placing an order, accessing additional services or contributing content to the site. By creating an account with Grouplex, the user agrees to provide only accurate and complete information, and provide any changes to such information while a user of Grouplex. Users must be the only person to access said account and all log-in and password information shall be kept confidential. Grouplex has the right to limit or terminate access to the Site to any user who does not abide by the terms and conditions. Users are responsible for all access to their account using their log-in and password information. Should another party access the Site using your log-in and password information, we shall assume this access and any action taken while on the Site have been made by you. If a user becomes aware their log-in or password information has been compromised or another party has accessed their account without authorization, you are advised to notify Grouplex immediately.

USE AND REDEMPTION OF VOUCHERS

All Vouchers are subject to the terms and conditions of Grouplex and the participating Vendor. The Vendor is the seller of the goods or services which you are purchasing and is also the holder and issuer of the Voucher. The Vendor is fully responsible for any and all damages, claims, liabilities, injuries, illnesses, and costs suffered by or in respect of a customer, caused in whole or in part by the Vendor, as well as for any unclaimed property liability arising from unredeemed Vouchers or portions thereof. By using the site, you waive, and release Grouplex and its officers, directors, agents and employees from, any claim, liabilities, damages, or injury arising from or related to any act or omission of Vendor in connection with a Voucher or the services/goods provided in connection therewith and/or as it relates to compliance with applicable unclaimed property and other laws relating to the redemption of the Vouchers or any portion thereof.

The expiration date is printed on each Voucher. Where no expiration date is provided, the Voucher will expire five (5) years from the date it was issued, unless otherwise required under the applicable law. In such cases, the Voucher will be honored by the Vendor in accordance with the requirements of the law in the jurisdiction where the Vendor is located.

Grouplex offers a complete refund for up to 7 days after purchase, if you decide to change your mind. Some restrictions do exist and are limited to:

A Voucher expires before you redeem it

You have received partial or full fulfillment of the Voucher and have been provided with goods or services from the Vendor.

We offer refunds where refunds should be offered. If you feel you have been misled or the Voucher you have purchased has been misrepresented we will do what we can to rectify the situation. Grouplex or does not accept any legal responsibilities for any injury or loss caused while redeeming or using a Voucher.

Users purchasing Vouchers through the site agree to the following terms, restrictions, and conditions as well as any specific terms, restrictions, and conditions associated with that specific Voucher.

Vouchers hold no cash value, unless otherwise required by applicable law in the jurisdiction in which the Vendor is located

Vouchers are redeemable in their entirety and on a one time basis only and may not be redeemed on an incremental basis.

Vouchers are limited to one (1) per transaction and cannot be combined with any other coupons, offers, or other promotions unless otherwise stated.

Vendor or Grouplex are not responsible for lost or stolen Vouchers

For Real Estate Specific Vouchers offered by Real Estate Salespersons, Brokers, Brokerages or equivalent, where vouchers provide a rebate upon the completion of a successful transaction, such rebate shall be provided directly by the Real Estate Service Provider following the completion date of the transaction as stated in the Agreement of Purchase and Sale or any related Amendments.

Vouchers can only be applied to goods and services provided by the Vendor as described in the terms and conditions specific to the Voucher and cannot be used for taxes, tips, shipping and handling or prior balances unless otherwise stated.

Sale, trade or duplication of a voucher is prohibited, unless otherwise required by applicable law in the jurisdiction in which the Vendor is located

Vouchers do not include and form of sales tax or other applicable taxes which may be charged separately by the Vendor at the time of redemption.

No refund or cash back will be provided for partial redemption of a Voucher, unless otherwise required by applicable law in which the Vendor is located.

PRIVACY POLICY

What information do we collect?

Grouplex collects information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information Grouplex collects from you may be used in one of the following ways:

-To personalize your experience
(your information helps us to better respond to your individual needs)

-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

-To process transactions

-Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

-To send periodic emails

-The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

Grouplex uses cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

Grouplex does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, Grouplex may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.grouplex.com

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Examples of Products and Services

Real Estate Services

Legal Services

Moving Services

Cleaning Services

Home Inspection

Mortgage Incentives

Interior Design/Staging

Furnishings/Decor

Home Maintenance

Home Improvement Products

Home Improvement Contractors

QUESTIONS:

Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support team via email through info@grouplex.com or by mail to:

Grouplex.com

130 Chandos Drive

Kitchener, ON

N2A 3Z5